Privacy Policy

1. General

This Privacy Policy outlines how Ash Roberts Design Office Pty Ltd (ABN [insert ABN]), trading as Ardo Architecture (“Ardo”, “we”, “our”, or “us”), collects, uses, stores, and discloses personal information through our website and related services.

By using the Ardo Architecture website (www.ar-do.com.au or equivalent), you agree to the terms set out below.

2. What We Collect

We may collect personal information from you when you:

• Browse our website
• Complete a contact or enquiry form
• Subscribe to newsletters or updates
• Register for a consultation or event
• Download resources such as project brochures or design guides

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Information we may collect includes:

• Full name
• Email address
• Phone number
• Postal address
• Project location and details
• Any other information you voluntarily provide

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We may also collect non-personal data (via cookies and analytics tools), such as:

• IP address
• Browser type
• Referring URLs
• Time and date of access
• Pages visited

3. Disclosure of Your Information

We treat your data with care and confidentiality. We may share your information with:

• Service providers who assist us in delivering website, email, and marketing services
• Our internal team for project coordination
• Legal or regulatory authorities if required by law

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We will never sell your personal information to third parties.

4. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.

5. Cookies and Analytics

Our website uses cookies to:

• Improve your user experience
• Remember your preferences
• Analyse how users interact with the site

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You may choose to disable cookies via your browser settings, but some website features may not function as intended.

We may also use third-party analytics tools (such as Google Analytics) to help us understand user behaviour. These tools collect anonymised data and do not identify individual users.

6. Accessing and Updating Your Information

You may request access to your personal information or ask us to correct or delete it by contacting us at:

Email: hello@ar-do.com.au
Postal: Ardo Architecture, L2/65 Dover Street, Cremorne, VIC, 3121, Australia

We will respond to all requests within a reasonable timeframe.

7. Third-Party Websites

Our website may include links to other websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with the updated effective date. Continued use of the site indicates your acceptance of any changes.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Privacy Officer
Ardo Architecture
hello@ar-do.com.au

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